CHSP policies and procedures for Commonwealth Home Support providers
SoCom Consulting has developed a suite of CHSP Policies and Procedures, Client Handbook and CSHP Service Agreement. See below for an outline of inclusions, with each pack provided in fully editable format for you to tailor and review to your organisation.
The Commonwealth Home Support Programme assists senior Australians to access entry-level support services which enable them to live independently and safely in their own home for as long as possible.
Are you also looking to renew your registration and expand into new categories of service? Our consultants are experienced advising on renewals and category expansion applications, and support providers to develop and present relevant policies, procedures and evidence of capabilities. To discuss your needs and get an obligation free quote on services and documents that suit your needs, Contact us.
Available CHSP Provider Documentation
CHSP Policy Manual
$495/+GST
- This 50 page CHSP Policy Manual contains key policies required for compliance with the CHSP Program Manual, including Client Contributions Policy, incident management and reporting requirements. Provided in word format, the manual is accompanied by a short guide to assist you to tailor to your organisation. Your CHSP Policy Manual includes:
- CHSP Service Delivery Requirements
- Client Contribution Policy
- Privacy and Confidentiality Policy
- Decision Making & Choice Policy
- Code of Conduct for Aged Care Policy
- Incident Management (incl SIRs) Policy
- Domestic Assistance Policy
- Home and Yard Maintenance Policy
- Transport Policy
CHSP Service Agreement
$295/+GST
- This 27 page Service Agreement Template is for the delivery of services under the Commonwealth Home Support Program (CHSP). It includes Terms and Conditions relevant to, and necessary for, a binding agreement to deliver aged care services in the home to those under the CHSP, including under the Client Contribution Framework. Includes:
- Client Information Schedule
- The setting of fees in accordance with the Client Contribution Framework
- Relevant clauses in line with the Charter of Aged Care Rights, the Aged Care Quality Standards and the Code of Conduct for Aged Care
- Charter of Aged Care Rights
- Rules and Regulations for consumer behaviour
- Complaints and Dispute Resolution
- Aged Care Quality Standards
- Direct Debit Form
- Prompts to insert Additional Services, Special Conditions, Care Plan, Pricing Schedule
CHSP Client Handbook
$69/+GST
- Client Information Handbook, forming part of a new CHSP client’s welcome pack. Includes template outline of:
- CHSP Funding and Client Contributions
- Policies and Procedures
- Team
- Client Rights
- Client Responsibilities
- Privacy and Data Collection
- Incident Reporting, Investigation and Notifications
- Complaints
For the full list of inclusions and to purchase:
For the full list of inclusions and to purchase:
For the full list of inclusions and to purchase:
CHSP Policy Manual
$495/+GST
- This 50 page CHSP Policy Manual contains key policies required for compliance with the CHSP Program Manual, including Client Contributions Policy, incident management and reporting requirements. Provided in word format, the manual is accompanied by a short guide to assist you to tailor to your organisation. Your CHSP Policy Manual includes:
- CHSP Service Delivery Requirements
- Client Contribution Policy
- Privacy and Confidentiality Policy
- Decision Making & Choice Policy
- Code of Conduct for Aged Care Policy
- Incident Management (incl SIRs) Policy
- Domestic Assistance Policy
- Home and Yard Maintenance Policy
- Transport Policy
For the full list of inclusions and to purchase:
CHSP Service Agreement
$295/+GST
- This 27 page Service Agreement Template is for the delivery of services under the Commonwealth Home Support Program (CHSP). It includes Terms and Conditions relevant to, and necessary for, a binding agreement to deliver aged care services in the home to those under the CHSP, including under the Client Contribution Framework. Includes:
- Client Information Schedule
- The setting of fees in accordance with the Client Contribution Framework
- Relevant clauses in line with the Charter of Aged Care Rights, the Aged Care Quality Standards and the Code of Conduct for Aged Care
- Charter of Aged Care Rights
- Rules and Regulations for consumer behaviour
- Complaints and Dispute Resolution
- Aged Care Quality Standards
- Direct Debit Form
- Prompts to insert Additional Services, Special Conditions, Care Plan, Pricing Schedule
For the full list of inclusions and to purchase:
CHSP Client Handbook
$69/+GST
- Client Information Handbook, forming part of a new CHSP client’s welcome pack. Includes template outline of:
- CHSP Funding and Client Contributions
- Policies and Procedures
- Team
- Client Rights
- Client Responsibilities
- Privacy and Data Collection
- Incident Reporting, Investigation and Notifications
- Complaints
For the full list of inclusions and to purchase: