Aged Care policies and procedures for in-home aged care providers
Our policies and procedures come in 4 parts, covering the governance, management, human resources, service delivery and specialist nursing interventions relevant to in-home aged care, in line with the Aged Care Act and Aged Care Quality Standards. We also include relevant clauses for delivery of Community Nursing Services under Department of Veterans Affairs (DVA) arrangements. See below for an outline of each of our aged care policy packs and inclusions. These packs are provided in fully editable format for you to tailor and review to your organisation.
Our policies are written by experienced corporate writers. They do not include large slabs of legislation or standards and are operationally focussed so your team can refer and use them practically.
Understand the process and likely timeframes for applying to become an approved Aged Care Provider and download our FREE Aged Care FAQs.
Our consultants are experienced advising on new aged care provider applications and in the development of relevant policies and procedures. To discuss your needs and get an obligation free quote on services and documents that suit your needs, Contact us.
In-Home Aged Care Policies and Procedures
PART 1
Governance and Management- 110 pages of policies and procedures covering governance and management aspects of in-home aged care, including:
Regulatory Compliance Policy
Business Continuity & Disaster Recovery Policy
Conflict of Interest Policy
Professional Ethics and Code of Conduct Policy
Records and Information Management Policy
Privacy and Confidentiality Policy
Risk Management Policy
Financial Management Policy
Workplace Health, Safety and Security Policy
Audit, Internal Assessment and Review Policy
Personal Protective Clothing and Equipment Policy
User Manual to guide personalisation of documents.
For the full list of inclusions and to purchase:
PART 2
Human Resources- 65+ pages of policies and procedures covering human resources aspects for providers of in-home aged care, including:
Recruitment, Selection & Onboarding Policy
Orientation and Induction Policy
Performance Review and Management Policy
Anti-Discrimination, Inclusion and Diversity Policy
Workplace Dispute and Grievance Policy
Flexible Work Arrangements Policy
Leave Policy and Procedure
Technology and Social Media Usage Policy
Disciplinary Action Policy
User Manual to guide personalisation of documents.
For the full list of inclusions and to purchase:
PART 3
Service Delivery and Clients- 180+ pages of policies and procedures covering specific types of service delivery and client management aspects of in-home aged care, in line with the requirements of the Aged Care Act, including:
Assessment and Review Policy
Service Access Policy
Service Exit Policy
Care Planning Policy
Advanced Care Planning & End of Life Care Policy
Client Rights and Responsibilities Policy
Decision Making & Choice Policy and Procedure
Case Management and Consumer Care Policy
Client Participation and Social Inclusion Policy
Client Incident Management Policy
Client Non-Response to a Scheduled Visit Policy
Missing Client Policy
Aboriginal and Torres Strait Islander People Policy
People who Live in Rural and Remote Areas Policy
People who are Homeless or at Risk of Becoming Homeless Policy
Working in a Care Recipient’s Home Policy
Complex Wound Management Policy
Lifestyle, Independence and Wellbeing Policy
Assistance with Daily Living Activities Policy
Challenging Behaviour Management Policy
Falls Prevention Policy
Food Safety Policy
Home and Yard Maintenance Policy
Household Cleaning Policy
Hydration and Nutrition Policy
Medication Management Policy
Pain Management Policy
Suicide and Self-Harm Policy
The Death of a Client Policy
Transporting Clients Policy
Waste Management Policy
Professional Boundaries Policy
Client Money Policy
Client Home Care Package Budget Management Policy
Emergency Planning Policy
User Manual to guide personalisation of documents.
For the full list of inclusions and to purchase:
PART 4
Specialist Nursing Interventions- 65+ pages of policies and procedures covering high intensity, specialist nursing interventions for in-home aged care providers, including:
Catheter Care
Complex Wound Management
Dysphagia and Feeding
PEG and NG Tube Feeding
Tracheostomy Management
User Manual to guide personalisation of documents.
For the full list of inclusions and to purchase: