Assistance with Aged Care Provider applications, policies and procedures

Our services are designed to let you match your resources and available budget. We assist new applicants to understand the Aged Care Act and Aged Care Quality Standards and clearly communicate their expertise through the provider application process.

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Important! Don’t get stung by consultants offering template application text.

We are seeing a greater prevalence of unsuccessful applicants coming to us having spent tens of thousands of dollars to only receive a response from the Commission that their reviewers have “identified that the application form response is in many respects substantially similar to those submitted to the Commission by a number of other applicants”. This will result in an automatic rejection of your application and loss of your application fee.

To understand the process and likely timeframes for applying to become an approved Aged Care Provider, download our FREE Aged Care FAQs.

“We couldn’t thank Kathryn and her team enough for the support and guidance through our Aged Care Provider application. Their work ethic and in-depth knowledge of the industry is comforting and reassuring through such a gruelling process. We are extremely excited to have received notification in May 2024 from the Aged Care Quality and Safety Commission that we are now an approved provider of Home Care Services. We will continue to utilise SoCom Consulting and KLR Communications to guide and assist us moving forward.”

Joshua Bacon

Managing Director, Stable Home Care

Aged Care Services

Aged Care Application Support

Understand your obligations as an aged care provider. We guide you through your organisational requirements, provide advice on relevant legislation and standards and take the confusion out of the application process.
  •  Strategy development – understanding the different types of care, your strengths, potential costs and Return on Investment
  •  Business planning
  •  Guidance to understand the Aged Care Act and Aged Care Quality Standards
  •  Support through the application process, including how to clearly communicate your knowledge and expertise, relevant licensing, registrations, personnel checks etc

Understand Types of Care & Funding Arrangements

Understand the differences between funding under Home Care Packages (In-Home Care, Residential Care and Flexible Care) and the Commonwealth Home Support Programme (CHSP). We assist to apply where funding is available
  •  Understand the differences in types of care and the requirements for providers
  •  Understand the eligibility requirements for individuals to access different supports
  •  Understand potential funding opportunities, including how to access government funded and subsidised supports
  •  Submit funding applications, where applicable

Comprehensive Aged Care Policies & Procedures

Develop a comprehensive suite of policies and procedures in conjunction with your Aged Care Provider Application. Compliant with the Aged Care Act and Quality Standards and designed for operational implementation and governance.
  • Available for purchase for you to tailor to your organisation:
  •  Policies and procedures
  •  Checklists
  •  Forms
  •  Templates
  •  Registers

“SoCom Consulting helped Holicare prepare its application to become an approved provider of community nursing services on behalf of the Department of Veterans Affairs. From the outset, SoCom Consulting were very professional in their dealings with Holicare and demonstrated excellent knowledge of the community services sector.  They listened carefully to our needs, provided considered and timely advice, and helped structure our application with coherent and compelling evidence. I was very impressed with their attention to detail and commitment to constructive teamwork. Importantly, our application was approved, and I could not be happier with the outcome.”

Joie Lacson

Director, Holicare

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