Assistance with Aged Care Provider applications, policies and procedures

Our services are designed to let you match your resources and available budget. We assist new applicants to understand the Aged Care Act and Aged Care Quality Standards and clearly communicate their expertise through the provider application process under the Support at Home Program.

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“We couldn’t thank Kathryn and her team enough for the support and guidance through our Aged Care Provider application. Their work ethic and in-depth knowledge of the industry is comforting and reassuring through such a gruelling process. We are extremely excited to have received notification in May 2024 from the Aged Care Quality and Safety Commission that we are now an approved provider of Home Care Services. We will continue to utilise SoCom Consulting and KLR Communications to guide and assist us moving forward.”

Joshua Bacon

Managing Director, Stable Home Care

Aged Care Services

Aged Care Application Support

Understand your obligations as registered provider under the Support at Home Program.
  •  Strategy development – understanding the different types of care, your strengths, potential costs and Return on Investment
  •  Business planning
  •  Guidance to understand the Aged Care Act and Aged Care 2024, Aged Care Rules 2025, and the Strengthened Aged Care Quality Standards
  •  Support through the application process, including how to clearly communicate your knowledge and expertise, relevant licensing, registrations, personnel checks etc
  •  Support through the audit preparation process, including how to clearly communicate your understanding of the Aged Care Quality Standards and complete the Audit Evidence Collection Tool

Understand Types of Care & Funding Arrangements

Understand the differences between funding under the Support at Home Program.
  •  Understand the 6 Categories for provider registration
  •  Understand the specific types of care that fall under each Category and provider capabilities required to deliver these
  •  Understand how funding is accessed via the Support at Home program
  •  Understand additional, on-off streams of funding available to participants under the Support at Home program

Comprehensive Aged Care Policies & Procedures

Develop a comprehensive suite of policies and procedures relevant to each Category of registration.
  • Available for purchase for you to tailor to your organisation:
  •  Policies and procedures
  •  Checklists
  •  Forms
  •  Templates
  •  Registers
  •  Agreements
  •   Care Plans

“SoCom Consulting helped Holicare prepare its application to become an approved provider of community nursing services on behalf of the Department of Veterans Affairs. From the outset, SoCom Consulting were very professional in their dealings with Holicare and demonstrated excellent knowledge of the community services sector.  They listened carefully to our needs, provided considered and timely advice, and helped structure our application with coherent and compelling evidence. I was very impressed with their attention to detail and commitment to constructive teamwork. Importantly, our application was approved, and I could not be happier with the outcome.”

Joie Lacson

Director, Holicare

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